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Blog Archive

Monday 31 March 2014

Apple and Samsung head back to court

The never-ending legal battle between Apple and Samsung enters a new phase Monday when lawyers begin selecting a jury for a new trial that will address new complaints against a different set of phones.

Sunday 30 March 2014

Why the iPhone 6 should take a cue from the new HTC One

You’ll never get either side to admit it, but Android and iOS have learned an awful lot from each other. From the pull-down Notification Center to the fine art of inertial scrolling, the two operating systems may have different spins on things, but at their cores, they’re really quite similar.

Saturday 29 March 2014

BusyMac launches all-new Mac contact-manager

BusyMac Software, maker of the popular BusyCal app for OS X, has announced the upcoming launch of the all-new BusyContacts.

Friday 28 March 2014

Office for iPad shoots to the top of Apple's free app chart

Naysayers who expected the legendary Office suite to land on the iPad with a thud couldn't have been more wrong.

Thursday 27 March 2014

EA Games site hacked to steal Apple IDs

An Electronic Arts website was hacked in a phishing scheme aimed at the acquisition of Apple IDs and credit card numbers, security researchers reported Wednesday.

Wednesday 26 March 2014

How to dismiss Mac App Store notifications

Start by launching System Preferences, selecting App Store, and disabling theAutomatically Check For Updates option. Do this and the nudging stops. Of course it also means that you may miss out on some important updates. To help avoid that, you might create a weekly calendar alarm or reminder that reminds you to manually check for updates. You do that by opening that same App Store preference and clicking on the Show Updates button.
autocheck updates

There are one or two things you can do within the App Store application. Launch it, click on the Updates tab, and locate updates that appear under the Software Update heading. Click the More link and then Control-click (right-click) on any updates that you don’t want. For example, printer driver updates that you’ll never use. A Hide Update command will appear. Select it and that update disappears. (You can make it reappear by choosing Store > Show All Software Updates.)
Regrettably this option isn’t available for all updates. Third-party updates will display no such command and remain in the list.
hideupdate
You can hide some updates from the Mac App Store.
You also have the option to hide items in the Purchases tab—something you may want to do if you never intend to install an application that you purchased years ago. To do that Control-click (right-click) on an item in the list and choose Hide Purchase. (You can later unhide these items by choosing Store > View My Account, logging into your account, locating the Hidden Purchases entry, clicking Manage, clicking the Unhide button that appears next to each hidden application, and then clicking the Done button.)

Monday 24 March 2014

Healthbook rumors could herald first product of Tim Cook's Apple

Tim Cook, Apple iPhone 5S Event
Everybody seems to be getting into the health technology game these days, and if the rumors that surfaced this past week about iOS 8 prove true, then Apple’s jumping in with both feet. Mark Gurman of 9to5Mac penned an extensive post on the supposedly forthcoming Healthbook app, which shows Apple taking a page from its own playbook with Passbook and Game Center: a one-stop shop for all the information that falls within its purview.
Of course, Passbook and Game Center have both had mixed responses: The former has picked up steam only slowly; the latter’s features are used by plenty of games, but the app itself—even after Apple ripped up all the felt—has become a bit of a wasteland, relegated by most users to a folder somewhere far, far from the madding crowds of their primary home screen. 
passbook gamecenter
Both Passbook and Game Center are emblematic of Apple's strategy in creating central clearinghouses, albeit with mixed results.
An app like the proposed Healthbook faces plenty of challenges: It’s got to be compelling enough for users, and either a significant improvement over the options—both hardware and software—that are already on the market or provide integration for those third parties.
As Apple’s leadership likes to point out, one of the company’s strengths is its ability to leverage both hardware and software in the creation of its products. Though the M7 chip in the recent iPhone 5s can provide some of the data Apple will want to track, Gurman points out that there’s plenty of health-based information that would have to be gathered in other ways, probably—shock!—from some additional device.
Over the past year or so, evidence has increasingly pointed to Apple working onsomething health-related, from the hirings of fitness and medical technology experts to the (admittedly unreliable) patent filings. Taken individually, these breadcrumbs might not prove anything, but if you follow them diligently, chances are they’ll lead you straight into a witch's oven. Metaphorically, of course. 
Combined with Tim Cook’s repeated promise of new product categories and the ever popular rumors of an Apple wearable device in the works, it seems clear that whatever is up Apple’s sleeve—perhaps, in this case, literally—will feature fitness as a prime component.

Cook’s in the kitchen

A new Apple device is enough to pique anybody’s interest, but what has me sitting up and taking notice of this putative accessory is that it may very well be the first truly new Apple device that’s been developed under Tim Cook’s purview. Granted, the company spends a lot of time researching and designing its products, so it’s not out of the question that work on an Apple wearable began during Steve Jobs’s tenure; even so, Tim Cook’s influence can’t be ignored. 
What points to Cook? Even as notoriously publicity shy as Cook is, the one detail that comes out in practically every profile written about the CEO is his passion for physical fitness. The BBC described him as a “a fitness fanatic and outdoor enthusiast” while Fortune’s Adam Lashinsky called him “a fitness nut” and described his only interests outside of Apple as “cycling, the outdoors, and Auburn football.” 
Cook may not have the same level of hands-on role as the late Steve Jobs when it comes to products, but as the company’s head honcho, it’s not as though Apple’s shipping products without him giving them a look-see. And given Cook’s apparent passion for fitness and fitness technology—a board member at Nike since 2005, he talked about his Nike FuelBand while on stage at the D10 conference in 2012—this may be an opportunity for his enthusiasm to drive the development of Apple’s next product.
Two years ago, Cook acknowledged that he was a Nike FuelBand user. He also sits on the company's board of directors.
Jobs himself was arguably at his best when Apple’s products overlapped with his passions. For example, his insistence on superior typography on the original Mac drew from his experiences with calligraphy; and the experience of the original iPod was driven by his status as a die-hard music fan. Products that he was less enthused about often fell by the wayside; the Motorola ROKR earned nothing but derision from Jobs, and even the original Apple TV seemed to suffer from his lack of interest. (In a 2004 interview with Macworld, Jobs notably described television as a way “to turn your brain off.”)
A lot has been made about Apple after Jobs—most of it sound and fury, signifying nothing—and while the success of a mythical Apple wearable shouldn’t be seen as a referendum on Cook’s leadership, it will help define not just what a post-Jobs Apple looks like, but what Tim Cook’s Apple looks like. Rather than just defining Cook by the ways in which he isn’t Jobs, it’s time for us to start looking at who he is, free from the shadow of his illustrious predecessor.

Saturday 22 March 2014

Advice from an Apple Tech: BitTorrent and older OS X installation discs

If you service Macs on a regular basis, sooner or later, you’ll absolutely need an older Mac OS X installation disc to complete a project that’s due in a very short amount of time.

Friday 21 March 2014

Making an iOS app about Steve Jobs? Think different, Apple says

steve jobs app
Bad news, developers: If you had planned on having a mobile app take you down the road to wealth and fame, don’t expect to have Steve Jobs riding shotgun—at least not if you’re looking to reach Apple’s iOS App Store.
quoth steve
Quoth Steve serves up daily sayings from Apple’s late co-founder on your mobile device.
That’s the word from both Re/code and Cult of Mac, which told the story of brothers John and Grant Gill, who had hoped to build an app that served up inspirational quotes from Apple’s co-founder and former CEO. The app, dubbed Quoth Steve, would follow the quote-a-day model, meaning 365 reminders that real artists ship and that you should consider staying hungry and/or foolish.
There was just one thing standing between Quoth Steve and the top of the App Store download charts—Apple. The company allegedly told the Gills that it doesn’t approve Steve Jobs-themed apps for sale in its iTunes store. (Books about Apple and Steve Jobs that the current CEO has dismissed as “nonsense?” Sure! But not apps.)
Stories about comprehensive bans on types of apps crop up all the time, but that doesn’t necessarily mean they reflect a company’s actual policy—just last month we heard reports that Apple and Google were cracking down on Flappy Bird clones and yet, you’ll still find plenty of knockoffs littering the App Store. That said, Apple’s app emporium does in fact seem free of Steve Jobs-themed fare, though the maker of Do You Know Steve Jobs may want to reveal how that trivia app made it past the App Store’s gatekeepers.
At any rate, the Gills told Cult of Mac that there’s no hard feelings toward Apple, and they’ve released Quoth Steve in Web form. So everyone—the app makers, Apple, anyone wanting 365 days worth of Steve Jobs’s quotes in a convenient mobile format—got something out of this whole deal.
Still, you must understand how shocking Apple’s “no Steve Jobs-themed” apps position is to technology reporters, many of whom make an entire living out of Steve Jobs-themed content. (Interesting fact: “Steve Jobs would never have done that” stories accounted for nearly a third of our industrial output in 2013. [We checked. This is not actually a fact.—Ed.]) And it’s the app users who suffer the most—the poor, deprived iPhone and iPad owners who can choose from any one of a million or so apps for their iOS devices, but will never know the satisfaction of any of these Jobs-centric mobile delights.
TweetSteve: Post from Twitter with this mobile client that reduces the 140-character limit to 25 characters, so you can better replicate the Apple co-founder’s straight-to-the-point replies. (“Yep.” “No.” “You’re holding it wrong.”)
Keynote: Steve Jobs Edition: This mobile add-on to Apple’s presentation software comes preloaded with templates of Steve Jobs’s most famous presentations so that you can either replicate his spellbinding style—“Everyone, on any slide where it says ‘New iPhone,’ just pretend that it reads ‘Mid-Year Sales Campaign’ instead”—or steal all of his ideas for your own. This app would beextremely popular among Samsung executives.
What Would Steve Wear: Don’t waste valuable time each morning stressing over how to dress. Just launch this app, and within seconds, it will plot out your wardrobe for you. (“Black shirt. Jeans. Again.”)
How to Tim Cook Everything: The well-received cookbook app gets an Apple-sized twist, as Steve Jobs’s successor promises you a delicious meal sometime in the next 12 to 18 months. Sadly, the app is notoriously tight-lipped about what ingredients you’ll need until right before dinner.
flappy steve
“Someone tell Jonny Ive to pretty up these pipes.”
Flappy Steve: Well, it seems like the popular thing to do these days. Plus in this version, you yell at the pipes to get out of your way. And they’ll listen, if they know what’s good for ‘em.

Tuesday 18 March 2014

Bugs & Fixes: OS X 10.9.2 and the disappearing camera

Initially, after updating to OS X 10.9.2, all seemed fine with my 2009 Mac Pro. Then I launched Skype. The application could no longer detect the camera built into my 24-inch Cinema Display. I quickly confirmed that this failure was not specific to Skype. It extended to all programs that accessed the camera—notably Apple’s FaceTime and Photo Booth. For example, shortly after launching Photo Booth, a message appeared that said “There is no connected camera.”
no connected camera
Instead of a view from the camera, this message appeared in Photo Booth after updating to OS X 10.9.2.

A Safe Boot points the way

The symptom was not limited just to my account; the camera remained MIA even when logged into a separate account that had no login items. Recommended all-purpose fixes—such as restarting the Mac, resetting the SMC (System Management Controller), or repairing disk permissions—had no effect. I even re-installed OS X 10.9.2 via the combo update but to no avail.
I was able to determine that the symptom did not extend beyond my Mac Pro. The cameras in my MacBook Pro and my wife’s iMac continued to work just fine after installing the 10.9.2 update.
One thing did succeed in bringing the Cinema Display’s camera back to life: a Safe Boot. It was only a temporary respite, however. After restarting normally, the camera vanished again. Still, this pretty much ruled out a hardware failure as the cause of the problem. Rather, the evidence suggested that the culprit was a file (or files) either in the Mac Pro's /Library or /System/Library folders. Unfortunately, a Safe Boot offers no way to determine precisely what those files might be. As a start in this search, I temporarily disabled the contents of various startup-related folders in the /Library folder: Extensions, LaunchDaemons, LaunchAgents, Preferences and StartupItems. It proved fruitless.

VDCAssistant crashes

Perhaps OS X’s Console logs could identify the culprit file? Nope. If anything, checking the logs only succeeded in raising my anxiety. It revealed that a process called VDCAssistant was crashing at a rate of about ten times a second! I located this OS X file buried in/System/Library/Frameworks/CoreMediaIO.framework/Versions/A/Resources/VDC.plugin/Contents/Resources.
console system log
Console’s system.log shows a steady stream of VDCAssistant crashes.
I figured that, while this VDCAssistant file was likely involved in the missing camera mystery, it was not the root cause. This meant that killing the process might stop the crashes but would not bring back the camera. Still, I attempted the kill. Surprisingly, neither the killall command in Terminal nor a Force Quit from Activity Monitor could terminate the process. At this point, I searched the web and found a report that claimed deleting com.apple.cmio.VDCAssistant.plist from/System/Library/LaunchDaemons would stop the crashing but (as I expected) not restore the camera. I never bothered to try this.

AirParrot, AirPlay mirroring, and the missing camera solution

Admitting defeat, I called Apple Technical Support. They had me perform one additional diagnostic test: remove third-party kext files from the/System/Library/Extensions folder. This too had no effect. The support person next had me download an app called Capture Data which collects and sends data from your computer to Apple. He promised Apple would get back to me in a few days, after analyzing the results.
While waiting for Apple’s return call, I did some further digging into problems with OS X 10.9.2. One Apple Support Communities thread especially grabbed my attention. It reported that AirPlay mirroring no longer worked for some users after updating to OS X 10.9.2. The cause turned out to be AirParrot—a program that mirrors a Mac’s display to Apple TV via AirPlay. It's especially useful for older Macs that are not compatible with AirPlay mirroring. For this reason, I had AirParrot installed on my Mac Pro but not my other Macs. Hmmmm...
The suggested work-around was to uninstall AirParrot, especially any of its .kext drivers found in /System/Library/Extensions or /Library/Extensions. As I had already temporarily uninstalled all third-party kext files, including AirParrotDriver.kext, I was not optimistic that this was the solution. So, rather than proceed further, I decided to wait to see what Apple had to say.
Apple called back about a week later. They had similarly zeroed in on AirParrot, confirming a conflict between the software and OS X 10.9.2. Removing all AirParrot software was the suggested cure. Despite my pessimism, I gave it a try. However, this time, rather than manually removing the AirParrot kext file, I followed the instructions on an AirParrot support page. Specifically, I ran the AirParrot Removal Tool utility (despite an indication that the utility might not function in OS X 10.9).
Success! I'm not sure what key file the utility removed, but it worked. After a restart, my camera returned to life.
I contacted Squirrels, the developers of AirParrot, for comment. They acknowledged the issue, noting that it appears limited to AirParrot's “Extend Desktop” feature, which is the only aspect that requires kext files. I confirmed that reinstalling AirParrot without the drivers allows the software's mirroring to work without blocking the camera. Squirrels further claimed that the problem “is likely caused by an instability in Apple's own drivers. There's not much we can do about that—the fix has to come from Apple.” As such, similar software from other vendors (such as Air Display) may also exhibit the conflict. However, Squirrels promised to investigate further to see if they might somehow resolve the AirParrot problem on their end. Apple would not comment regarding a possible future fix in OS X. To see if anything happens here, we’ll likely have to wait for OS X 10.9.3. In the meantime, at least I have my camera back. Case closed.

Monday 17 March 2014

5 quick Mail tricks everyone should know

Mail might not be perfect email client, but it’s the one most of us use.

Thursday 13 March 2014

Microsoft will release a new version of Office for Mac this year

Microsoft will release a new office suite for the Mac before the end of this year, according to the company’s manager for Office products in Germany.

Wednesday 12 March 2014

The secrets of OS X's text tools

contextual menu
When you write in a word processor or text editor on OS X, you might want the app to do more than record your words as unadorned plain text. In addition to specifying formatting (such as font style and type size), you may want to insert things like smart (or “curly”) quotes and live, clickable links. You may want your spelling and grammar to be checked as you type. And you may wish to insert certain bits of text automatically, to save time.
While some word processors and text editors have built-in tools to do all of the above and more, others don’t. That’s why it’s a good thing that OS X has its own system-wide text-manipulation tools, which allow you to substitute and transform characters and words in a variety of ways and which are available in many apps where you have to type text. But these settings aren’t necessarily easy to find, and it’s not always obvious what they do.
You’ll find these features in all Apple apps where you can type text—including Pages, Mail, and TextEdit—as well as in many third-party apps; notably, they aren’t available in Microsoft Office. In OS X apps that do support these text manipulation features, you can see the available tools by right- or Control-clicking in an app’s editing window to summon a contextual menu. Some, but not all, of these settings are also available from the Edit menu.
You’re probably already familiar with the Cut, Copy and Paste options, but you may not have explored the menu items below that section. Different apps have different menu items in this menu; I’m only going to look at the ones that affect text.

Font

show fonts
The Fonts submenu
You can choose the font for your document (Show Fonts), as wall as set formatting, such as Bold, Italic, etc., from the Fonts menu. In some apps, you can also use styles—preset combinations of font, size and formatting, which you can save and apply easily—with some text editors. (For example, some years ago I explained how to use styles with TextEdit.)

Spelling and Grammar

Spelling & Grammar submenu
The Spelling and Grammar submenu
You may prefer to leave spell-checking on all the time, or you may prefer to spell-check your documents only when you’ve finished writing. Either way, you can choose the Spelling and Grammar menu to turn on or off spell checking and grammar checking. If either of these is turned on, there will be a check mark in front of their sub-menu items. Just choose on to toggle it on or off.

Substitutions

Substitutions submenu
The Substitutions submenu
The Substitutions menu contains a powerful set of options that you can use to control certain elements of your text’s display.
For example, you can ensure that appropriate spaces are inserted when you copy and past text. So, if your cursor is at the end of a word, and you want to paste another word after it, you don’t want to have to type a space first. This is what Smart Copy/Paste is for. Make sure it’s checked to have the correct spaces inserted automatically.
Smart quotes are curly quotes; you may or may not want to use them. If you’re typing a term paper, they’re certainly appropriate; but if you’re typing HTML code, they’re not.
Smart dashes allow you to have two or three dashes converted to an em-dash. So when you type --, your text editor will replace those characters with .
Data Detectors can spot certain types of texts—dates, email addresses, and so on—to allow you to perform actions on them. When this option is selected you can, for example, create a new Calendar event by hovering your cursor over a date, then clicking the downward-pointing triangle. Similarly, you can add an email address to Contacts by hovering and clicking the triangle.
Text Replacement is a really useful tool that lets you set up snippets of text that are automatically replaced by longer words or phrases. You can have, say, sy replaced by Sincerely yours, or you can have (c) replaced by ©. However, for these replacements to happen, you need to add them to a list first: Open System Preferences, click Keyboard, then click the Text tab. Click the add button (+) to add a new replacement to the list.
It’s worth noting that these replacements can sync across all your devices via iCloud. So you can set up replacements on your Mac and access them on another Mac, as well as on your iPhone or iPad, if you’re syncing them all via Apple’s Web service. (On iOS devices, you can see these shortcuts in Settings > General > Keyboard; scroll down to the Shortcuts section.)
show substitutions
The Show Substitutions window
While you can turn the above substitutions on or off for your app in general, you can also apply them to a document or a selection. To do this, choose Edit > Substitutions, then Show Substitutions. A floating window will display.
You can turn the various substitutions on or off, but you can also apply them to your entire document (Replace All) or just a selection (Replace in Selection). The Text Preferences button lets you quickly access the Text Replacement settings I discussed above.

Transformations

Transformations submenu
The Transformations submenu
The Transformations menu lets you change the case of selected text. Want to change something to ALL CAPITAL LETTERS, without retyping it? Select the text, right- or Control-click, and choose Transformations > Make Upper Case. If you want to Capitalize A Bunch Of Words, you can do that, too: Transformations > Capitalize. And the Make Lower Case option puts all the selected text back into little letters.
These built-in text tools can save you a lot of time, while making your documents look better. And they aren’t hard to use, once you know where they are.

Thursday 6 March 2014

Where Apple design is headed in 2014

2013 was an interesting year for Apple.

Tuesday 4 March 2014

CarPlay: Apple's in-car iOS dashboard gets real, launching this year

Apple’s “iOS in the Car” initiative will be rolling off assembly lines later this year, with a snappy new name to boot.

Monday 3 March 2014

3 helpful tips to keep your Outlook.com inbox clean

Around ten years ago, like many longtime Hotmail users, I got a Gmail account and never looked back.

Sunday 2 March 2014

iPad or laptop: Which is right for you?

Reader Clint Grosse, like many people, faces the “laptop or iPad” decision. He writes:

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